Good morning to everyone. My name is kyung eun Hwang, and I'm the senior engineer at Smart Town department at Samsung SDS. I very much appreciate this opportunity to provide you a brief presentation on Information & Communication Technology (ICT), AND ITS implication in THE hospitality industry.   in terms of virtual concierge and building automation system for Hotel project . These days ICT trends and customer's needs have been RAPIDLY changed rapidly. Therefore FOR THIS REASON, developers and consultants has been HAVE had difficulties to followING and incorporatING the new trends, and it impacts their business. In order to reduce the risk, it is important to seek advice from the ICT consultant. Through this presentation, My goal is to assure you that our company ,Samsung SDS, has great capabilities to be your ICT consultant, and make you to achieve the forefront business in hospitality industry.

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